McCormick IT has put in place regular processes to deal with most IT needs. If you need support, send an email to the appropriate address below. Your emails are recorded and tracked in our ticketing system and made known to multiple people on our staff to ensure prompt response. The places to go for help are:

action@mccormick.northwestern.edu: PC support
webdev@mccormick.northwestern.edu: Web development
media@mccormick.northwestern.edu: Audio/Visual needs
labs@mccormick.northwestern.edu: Support of Engineering First Labs plus the Bodeen and PACE labs (mainly for students)
support@mccormick.northwestern.edu: Unix, Linux Support (mainly for research and cluster computing support)
matlab@mccormick.northwestern.edu: MATLAB software requests (instructors and researchers)


Meet the IT Staff

Information about McC IT Staff


Engineering First® Computing Labs

These pages will give you more information on the Engineering First® Computing Labs.


McCormick PC Support

This link will take you to the McCormick PC Support home page, which contains documentation, tip sheets, helpful hints and more for our PC users.


Linux Support Services

McCormick IT now provides support for the Linux platform.


McCormick School of Engineering Web Development & Programming Services

This link will take you to information about web programming services offered by McCormick IT.


McCormick Shared Cluster Computing Room

The McCormick School of Engineering has created a space specifically designed as a Shared Computer Cluster Room to support faculty research.


UNIX and Network Support

For McCormick Unix support send email to: support@mccormick.northwestern.edu

For McCormick IP address requests except for Computer Science and ECE send email to: hostmaster@mccormick.northwestern.edu.

Other IP address requests:


MATLAB Support Page

These pages will give you information on the MATLAB software package and how to get help.


Questions? Comments? Suggestions? Let us know! action@mccormick.northwestern.edu